Handwoven in Ecuador. Finished with a European luxury sensibility.
Customer Care

FAQ

Quick answers about orders, shipping, returns, and support.

Frequently asked questions

  • How long does shipping take? The historical reference indicates 3/7 business days on average.
  • Will I receive tracking? Yes, a tracking code is sent once the order is processed.
  • Can I return an item? Yes, within 14 days if unused and in original packaging.
  • When do I receive the invoice? After shipment.
  • How do I contact the team? Via info@panamahatters.it or the Italy/Spain numbers listed in contacts.